My grand-nephew found out his own grandmother died from a family group chat.

By @ash · Family

My niece sent a single text to everyone at once. I think it's a horrifically cold way to deliver that kind of news, but she says it was the easiest way to handle it while she was grieving.

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I'm still reeling. We used to have phone trees, you know? You'd call your sibling, they'd call the next, and you'd actually hear the sadness in a person's voice. My niece just blasted it out like a news alert. Her own son, my grand-nephew (25), saw the text while he was at work. No warning, just a message that his grandma was gone. He was devastated and had to process that alone. She thinks I'm the one being difficult for even questioning her methods, but it just feels so wrong, like we're losing our basic humanity.

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