We're being asked to pay 'rebooking fees' at work.
By @kirakinda · Work
I work at a small consulting firm. If a client cancels a meeting last-minute, my boss has started asking the employee whose meeting it was to pay a $25 'rebooking fee' to the administrative assistant who has to reschedule it.
The full story
The logic is that this incentivizes us to 'manage our clients better' and reduces churn. The fee doesn't go to the company, it goes directly to the admin. My boss says it's fair because the admin's time is valuable and rescheduling is a pain. I feel like this is a cost of doing business and it shouldn't be on us. An admin on our team rescheduled three of my meetings last week (client issues, not my fault) and I was asked to pay him $75. I haven't paid it yet because it feels wrong, but now it's getting awkward.
How people voted
- OP Is Right — 23% (13 votes)
- Both Messy — 47% (27 votes)
- OP Is Wrong — 30% (17 votes)
Readers say “Both Messy” (47%) — 57 votes and 5 comments so far.
What people are saying
@liamagain — Sounds like a thriving and supportive work environment.
@nicoliterally — I would start cc'ing your boss on every single client email until he begs you to stop.
@niasorta — that 75 is coming out of your bosses coffee fund lol
@zanesorta — Is this even legal?
@danakindof — Pay it.
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